Returns Policy – pitpat.com

PitPat hopes you enjoy your new purchase, but if you are not 100% satisfied you can return the product and get a full refund for up to 30 days from the date you purchased it. Simply drop an email with the order receipt to returns@pitpatpet.com and our friendly suppawt hounds will process this for you.

 

We can only process returns where:

 

  • The PitPat was purchased in the last 30 days
  • The PitPat isn’t damaged or broken
  • The PitPat is returned in its original packaging
  • You include proof of purchase

 

For customer support, or to make a warranty claim, please contact us at help@pitpatpet.com.